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12 THE STRATEGY OF TRAINING HUMAN RESOURCES WITHIN AN ORGANISATION Petruța Blaga, Prof., PhD, ”Petru Maior” University of Tîrgu-Mureș. Student, Ioan Plăiaș, Prof., PhD, ”Babeș-Bolyai” University of Cluj-Napoca. Table of Contents A POSSIBLE MODEL FOR MEASURING THE SERVICES QUALITY IN HOSPITALITY BRANCH Doriana Dumitrela Morar, PhD. COMMUNICATION, CONTEXT, INTERDISCIPLINARITY Studies and Articles Volume III Section: ECONOMY AND MANAGEMENTĬommunication, Context, Interdisciplinarity – 3rd Edition ISSN 2069 – 3389 Edited by: The Alpha Institute for Multicultural Studies Moldovei Street, 8 540522, Tîrgu Mureș, România Tel./fax: +446 Email: Published by: ”Petru Maior” University Press, Tîrgu Mureş, 2014 Nicolae Iorga Street, 1 540088, Tîrgu Mureş, România Tel./fax: +434 Email: Computer design: Dumitru-Mircea Buda 2